Wednesday, 10 March 2010
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Zoho Partner

 

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Zoho CRM

Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.

crm feature matrix

 

Zoho CRM Features

crm_sales_force_automation
 Sales Force Automation
Zoho CRM's Sales Force automation empowers you to track all business opportunities and close more deals in less time. Additionally, you can effectively utilize the existing customer data for future up-selling & cross-selling opportunities.
crm_marketing
 Marketing Automation
With the Zoho CRM marketing automation, you can effectively plan marketing activities, improve the quality of leads generation process. Additionally, you can also measure the performance and effectiveness of campaigns.
crm_customer-support Customer Support & Service
Zoho CRM Cases and Solutions allows you to streamline the organization-wide Customer Support process and enable a better integration between Sales & Customer Support processes in a single system.
crm_inventory Inventory Management
Zoho CRM Inventory Management allows you to achieve the seamless integration between pre-sales and post-sales activities in a single application. In addition, you can also track procurement of goods or services from the preferred list of vendors.
crm analytics CRM Analytics
With the Zoho CRM - Reports & Dashboards you can easily visualize comparisons, patterns, and trends in CRM data and schedule reports to the specified users including non-Zoho CRM users. Additionally, you can share reports and dashboards with colleagues.
crm_workflow-rules Workflow Management
Workflow Management automates your sales, marketing and support processes. You can also assign or transfer customer records between users according to a set of predefined rules.
crm_security Role-based Security
With the Zoho CRM enterprise-class security, you can control the access rights of users while working with CRM data and modules. The Role-based security also includes Profiles, Roles, Data Sharing Rules, Field-level security, and Groups.
crm_api Developer API for Third-party Integration
With the Zoho CRM API, you can extract CRM data in XML or JSON format and develop new applications or integrate with third-party business applications. As the API is independent of programming languages, you can develop applications in any language.
crm_crm-plus-email CRM with Email
Zoho Mail add-on for CRM helps you to automatically track the e-mail conversations you've had with your customers. You don't need to CC: anyone or forward your e-mails to a particular address. You can also control the sharing of e-mails with your colleagues.
crm_plugins Zoho CRM Plug-ins
With the Plug-in for Microsoft Outlook you can synchronize customer contacts, calendar, tasks and emails with Zoho CRM. Where as with Plug-in for Microsoft Office you can create Mail merge documents for customer contacts.

TopSolutions Services

TopSolutions can assure a smooth start using Zoho CRM by providing the following services at a competitive pricing :

  • Zoho CRM setup and configuration
  • Remote managed services for Zoho CRM administration
  • Training
  • Data migration
  • Support and Help Desk Services
  • Integrations and Specifics Developments

More Information

  • Contact by phone : (+351) 302 005 532 / (+351) 302 062 170
  • Contact by E-mail : This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • Contact by Chat : Chat with TopSolutions
  • TopSolutions is a Zoho Alliance Partner
 Zoho Alliance Partner